THE NEW PARADIGM
Fragmentation of the value chain and intensification of competition with new players FinTechs and Bigtechs, agile and opportunistic, which bring a superior value proposition
Growing impact of international (EU/US Directives) and local (CSSF/CAA Circulars) regulations
Growing shortage of expertise and qualified resources available following the “Big Quit” phenomenon which is accentuated in a market driven by supply
Consideration and commitment of companies to new social and environmental issues
THE NEW PARADIGM

How to ensure the collection of customer data while guaranteeing their security?

How to capitalize on customer data to build a personalized offer and reposition its service offer in front of fully digitalized Fintechs/Bigtechs?

What digital transformation strategy should be put in place to ensure better management of its internal performance, redefine its business model and strengthen its customer relationship?

How do you maintain profitability in the face of ever-increasing regulatory and compliance requirements?

How to respond to the talent war, retain employees and rethink collaboration at work at the time of the “Great Resignation”?

What strategy should be adopted to respond to new CSR challenges?
SOLUTIONS TO RESPOND TO OUR CUSTOMERS' STRATEGIC CHALLENGES IN 2023

Implementation of data governance and change of organizational culture around new digital challenges

Accelerate digital transformation by automating processes by identifying the most value-creating use cases and industrializing them

Adopt an end-to-end approach to improve customer engagement and ensure loyalty

Consolidate structural responsiveness to the proliferation of legal texts in the financial sector

Create a sense of community by rethinking the collaborative culture through training and loyalty programs with our consultants in order to bring the requirement and expertise as a value proposition to our customers

Respond to new societal challenges by deploying new practices with high potential around CSR and sustainable development
Our sectors
Our sectors of activity

Asset management

Finance

Banking

Life insurance

Public administration

Fund and securities services
Our Know-how
Data management
Management and transformation
Customer experience
Operational excellence
Risk, legal and compliance
Security & Governance
Our values are the cornerstone of our identity

Commitment and innovation

Relationship and transfer of knowledge

Excellence & conquest

Development

Creativity

Simplicity
Innovating for our customers means creating value for the company of tomorrow
















Our clients
Innovating for our customers means creating value for the company of tomorrow








We would like to hear from you
CONTACT US
- Synapse42 Digital synergies 31, route de Diekirch, L-7220 Walferdange Luxembourg
- +352 661 121 281
- contact@synapse42.lu