OUR EXPERTISE
Data management
Managing your data has become imperative nowadays if you wish to gain a real competitive advantage and satisfy your customers’ requirements while meeting new regulatory obligations. The governance of your information system is more complex and strategic than ever before, and the data in your information system must be an influential asset in reaching your objectives.
To facilitate the data-driven transformation of your organization, Synapse 42 offers advanced expertise in digital transformation to drive your business development. We guide our clients in transforming their information systems through digitalization and provide complete supervision of your projects. Synapse 42 draws on dual expertise in business and technology:
- Functional: At Synapse 42, we draw on a solid background in strategy, scoping, auditing, governance, business analysis, and data science. Thus, our consultants are able to formulate their recommendations by putting data and digital technologies at the very service of your business.
- Technical: Our experts have in-depth technical knowledge of data processing, through data collection, harmonization, and modeling, to deliver the most relevant results and to ensure the most efficient management of your company.
IS urbanization and data exploitation
Data engineering
AI
Business Intelligence & Analytics
Smart automation
Data mapping
Aligning data with business strategy
Governance and Transformation
With technology steadily progressing, project governance and management consultants are required to increase the use of data to support organizations in making informed decisions and ensuring better project governance and management. Effective use of data can improve project planning, risk assessment, and quality management. Now, you can leverage data to plan work, allocate resources, increase efficiency, reduce costs and manage risk more efficiently.
Our consultants help you set up your operational target models and assist you with project management, business analysis, portfolio management, cross-functional coordination, and budget management. We undertake to provide you with the digital tools needed to increase the commitment of your teams, the efficiency of your projects and your creativity. Our experts are agile. Our work methodologies allow our customers to be immediately involved in the solutions’ development by allowing them to live and evolve continuously. Therefore, the projects are completed concretely within the timeframe while respecting a high quality of deliverables.
Program management and project management - AMOA
Business analysis
Implementation of development, testing and integration factories
Agile governance
Change management assistance
Customer Experience
In a world where strategies are focused on the product or service, your customers are all too often forgotten. Data gathering should allow for the continuous improvement of the customer experience by developing customer-centric strategies. The ultimate aim is to generate satisfaction, loyalty and engagement among your customers while enabling them to optimise their performances.
Our experts work on several different fronts, all based on customer knowledge and the customer journey. Delivering a targeted customer experience requires a deep understanding of the customer’s needs, and it is essential to map the customer journey with their challenges objectively. Our consultants are involved in the digitalization of end-to-end business processes, spanning from omnichannel document capture through workflow modeling to electronic signatures. They can provide you with key indicators to manage your business better and optimise your customers’ experience by improving customer satisfaction and loyalty strategies.
Customer journey modelization
Reporting and dashboarding
Omnichannel strategy
Electronic signature
Web services
Electronic document management
CRM optimization
Operational Excellence
The digital transformation of the back office is a far-reaching revolution because this is one of the sectors most affected by technological change. Through process reengineering, which will place a significant emphasis on automation, this revolution will lead to fundamental upheavals in the bank’s traditional businesses. As a result, with automated solutions, a large share of time-consuming and low-value-added tasks will be completed autonomously, enabling employees to specialize and focus on solving complex problems. We think the disappearance of heavy processing activities will reposition the BO professions on tasks with high expertise, crucial for the fluidity of the customer relationship.
Our expert BO consultants have extensive experience in supporting system and customer migrations with in-depth knowledge of business process analysis and redesign. This understanding, coupled with an excellent command of tools (Olympic, GP3, Multifonds, E-Front, Solife, etc.), allow them to manage large-scale projects by targeting automation opportunities within organisations. The scope of the back-office manager’s activity is thus refocused on the highest value-added functions, to ensure impeccable service quality and reinforce the excellence of the advice provided.
Streamlining of front to back processes
SWIFT connectivity
Release management
Operational risk reduction
Hyper-automation
Digitalization of processes
Low code
Customer migration
System migration
RPA
Risk, Legal & Compliance
At the crossroads of constant regulatory pressure and the digital revolution brought about by new technologies, there is an opportunity for risk, legal and compliance departments to industrialize their processes and commit to fulfilling the requirements of the regulations. From implementing local and European regulations to AML/KYC processing, to data processing with RGDP, the trend goes towards using the latest innovations.
Our regulatory monitoring ensures a continuous analysis by communicating with you about the evolutions and their interpretation by the regulatory and supervisory authorities: MiFID2, MAD2/MAR, PRIIPs, AMLD5, Basel 3 and CRD, EMIR, UCITS5, FATCA/CRS, FRTB, … We provide you with RegTech support through the use of new technologies to better respond to regulatory compliance requirements. The areas of application of RegTech covered by our consultants are manifold: modelization, scenario analysis and forecasting, risk data consolidation and reporting, transaction monitoring, KYC control, or regulatory monitoring and implementation. Our service offering is based on Compliance-as-a-Service solutions.
Risk management, controls and remediation plans
Data management and protection
Analysis and compliance with new regulations
AML / KYC
RegTech / RegRep regulations
Creation and automation of regulatory reporting
Security & Governance
The technical layer is the vital foundation of the security of your applications and data. Your application layers are based on a technical infrastructure that ensures the smooth running of your company. This expertise is, therefore, the most fundamental with regard to your information system.
Our IT consultants are the guarantors of your security and ensure the performance and robustness of your information system. In the face of new threats such as cyber-attacks and data theft in the era of widespread teleworking, they will ensure your network’s performance and guarantee access to various tools, all while securing your data.
Technical architecture
Cloud & security
Cybersecurity
Digital forensic
SOC
IAM
